1. Data Controller Overview
This Privacy Policy applies to the website, services, and interactions provided by A2D Innovations Pvt Ltd ("A2D", "we", "us", or "our"). We provide rapid MVP software development services, project scoping, and consultation to startup founders.
A2D Innovations Pvt Ltd
B- 423 Shastri Nagar, Bhilwara, Rajasthan, 311001, India
Contact Email: info@a2d.co.in
We are committed to respecting your privacy and ensuring transparency regarding how we handle your personal information in accordance with applicable laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the European Union General Data Protection Regulation (EU GDPR) and UK GDPR.
2. Information We Collect
We only collect personal information that is necessary to deliver our services, respond to prospective client inquiries, and improve user experience.
A. Information You Provide Directly
- Contact & Inquiry Details: Full Name, Email Address, WhatsApp/Phone Number, Company Name.
- Project & Product Information: Ideas, product requirements, technical specifications, and documents submitted via our inquiry form or booking calls.
- Scheduling Data: Meeting availability, timestamps, and notes recorded when booking a call via our booking tool (Zoho Bookings).
B. Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, device identifiers, referring URLs, and page navigation patterns.
- Analytics & Ad Performance: Interactions with our landing page tracked via cookies and tags (Google Analytics 4, Tag Manager, Meta Pixel).
3. EU & UK GDPR Lawful Basis for Processing
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases pursuant to Article 6 of the EU GDPR:
| Processing Activity | Categories of Data | GDPR Lawful Basis (Art. 6) |
|---|---|---|
| Responding to inquiry forms & scheduling discovery calls | Name, Email, Phone, Product Detail | Legitimate Interests (Art. 6(1)(f)) or taking steps at request prior to entering a contract (Art. 6(1)(b)). |
| Executing fixed-price MVP contracts & delivery | Billing & Contract details, Repositories | Performance of a Contract (Art. 6(1)(b)). |
| Website analytics, conversion tracking & ad measurement | Cookies, IP address, Device parameters | Consent (Art. 6(1)(a)) where required, or Legitimate Interests. |
4. Australian Privacy Principles (APPs) Notice
For users located in Australia, we handle personal information in compliance with the 13 Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth):
- Open and Transparent Management (APP 1): We clearly outline our privacy practices and provide contact details for inquiries.
- Anonymity & Pseudonymity (APP 2): You may browse our public site anonymously. However, providing real contact information is required when requesting a fixed quote or booking a consultation.
- Direct Marketing (APP 7 & Spam Act 2003): We will only send direct marketing communications with your consent or where permitted by law. You can opt out at any time by emailing info@a2d.co.in or clicking 'unsubscribe'.
- Cross-Border Disclosure (APP 8): Your personal information may be processed on servers located outside Australia (e.g., in the United States, India, or Europe) by cloud infrastructure providers (Zoho, Google, AWS, Vercel). We take reasonable steps to ensure overseas recipients treat your data securely.
5. Your Privacy Rights
Depending on your location (EU, UK, Australia, or other jurisdictions), you possess specific legal rights regarding your personal information:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct inaccurate or incomplete personal information.
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer required for legal or contractual purposes.
- Right to Restrict or Object to Processing: You may object to data processing based on legitimate interests or direct marketing.
- Right to Data Portability: You may request your personal data in a structured, machine-readable format.
- Right to Withdraw Consent: Where processing relies on consent, you may withdraw it at any time without affecting prior lawful processing.
To exercise any of these rights, email us directly at info@a2d.co.in. We will respond within 30 days (or within statutory periods required by applicable law).
7. International Data Transfers
A2D Innovations Pvt Ltd operates globally. Personal information collected through our website may be transferred to, stored, and processed in jurisdictions outside your home country.
For data transfers originating from the EU or UK to countries without an adequacy decision, we rely on standard data protection clauses adopted by the European Commission (Standard Contractual Clauses - SCCs) and robust technical safeguards to ensure an equivalent level of protection.
8. Data Security & Retention
We implement industry-standard administrative, physical, and technical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
Retention Period: We retain inquiry and booking details for as long as necessary to fulfill project quotes and contractual agreements, or as required by law (e.g. tax and accounting obligation records for up to 7 years). Inactive prospective inquiry records are deleted after 24 months unless continued communication occurs.
9. Contact Us & Supervisory Authority Complaints
If you have questions, comments, or wish to lodge a privacy complaint regarding our handling of your data, please contact our privacy representative:
Attention: Privacy Officer
Address: B- 423 Shastri Nagar, Bhilwara, Rajasthan, 311001, India
Email: info@a2d.co.in
WhatsApp: +91 95099 65856
Regulatory Supervisory Authorities
If you are not satisfied with our response to a privacy complaint:
- Australia: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
- European Union: You have the right to lodge a complaint with your local EU Data Protection Authority (DPA) in the member state of your residence or place of alleged infringement.
- United Kingdom: You may contact the Information Commissioner's Office (ICO) at ico.org.uk.